Privacy Policy

Introduction

This Privacy Policy explains how SellAny.in (“SellAny”, “we”, “our”, “us”) collects, uses, shares, and protects personal information of users who visit or use our website, services, and communication channels.

By accessing or using SellAny.in, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms & Conditions.

Who this policy covers

This policy applies to:

• Property owners, landlords, and sellers using SellAny.in to market or list properties.
• Tenants, buyers, and other users searching, enquiring, or submitting details through SellAny.in.

Information we collect

We may collect the following types of information when you use our website or contact us:

• Contact details: name, phone number, email address, WhatsApp number, address.
• Property details: property address/location, type, size, rent/price, photos, videos, amenities, ownership details shared by you.
• Enquiry details: requirement (location, budget, property type), preferred move‑in date, notes you share with us.
• Technical data: IP address, browser type, device type, approximate location, pages visited, time spent, and similar analytics information.
• Communication data: messages, calls, emails, WhatsApp chats, and enquiry forms exchanged with SellAny or via our website.

How we collect information

We collect information in the following ways:

• Directly from you when you fill enquiry or listing forms, contact us by phone/WhatsApp, email us, or meet our team.
• Automatically when you visit our website, through cookies, pixels, and similar tracking technologies used for analytics and performance.
• From third‑party platforms when you interact with our ads or pages on social media or property portals and choose to share your details with us.

How we use your information

We may use your personal information to:

• Provide and operate our services, including listing, marketing, and promoting properties and handling enquiries.
• Connect property owners with interested tenants/buyers and share contact details between parties when required to move the deal forward.
• Communicate with you about enquiries, property options, appointments, follow‑ups, feedback, and service‑related updates.
• Improve our website, services, and user experience using analytics and usage patterns.
• Send you, where permitted, property‑related alerts, updates, and marketing communications that you can opt out of at any time.
• Comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Legal basis (where applicable)

Where required by applicable data protection laws, we process personal data based on:

• Your consent (for example, when you submit a form or opt in to receive updates).
• Performance of a contract or steps taken at your request (for example, facilitating property marketing or enquiries).
• Our legitimate interests (for example, improving services, preventing misuse, and managing our business).
• Compliance with legal obligations.

Cookies and tracking technologies

Our website may use cookies and similar technologies to:

• Remember your preferences and improve navigation.
• Understand how visitors use the site and measure traffic/analytics.
• Help secure the site and prevent misuse.

You can usually control cookies through your browser settings. However, disabling some cookies may affect the functionality or performance of the website.

Sharing of information

We may share your information with:

• Counterparties: When you are an owner, your contact and property details may be shared with serious tenants/buyers; when you are a tenant/buyer, your contact and requirement details may be shared with relevant owners, only for property‑related communication.
• Service providers: Trusted third‑party vendors who assist us with hosting, analytics, communication tools, marketing, and IT/security support, under confidentiality obligations.
• Legal or regulatory authorities: When required by law, regulation, court order, or to protect our rights, users, or the public.
• Business transfers: In case of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the transaction, subject to similar privacy protections.

We do not sell users’ personal information to third parties for unrelated marketing.

Data retention

We keep personal information only for as long as needed for:

• Providing services and completing property‑related transactions.
• Fulfilling legal, accounting, or reporting requirements.
• Handling disputes and enforcing agreements.

When information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable laws and our internal policies.

Data security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission or storage over the internet can be guaranteed as fully secure, and you share information with us at your own risk.

Your rights and choices

Depending on the laws that apply, you may have rights such as:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of certain personal data, subject to legal and contractual limits.
• Restriction or objection: Object to or restrict certain types of processing.
• Opt‑out: Unsubscribe from marketing communications at any time by following the instructions in messages or contacting us.

You can exercise your rights by contacting us using the details in the “Contact us” section.

Third‑party links

Our website may contain links to third‑party websites, apps, or services.

This Privacy Policy does not apply to those third parties, and we are not responsible for their content, privacy practices, or services.

Please review their policies separately before providing any information.

Children’s privacy

Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can delete it where appropriate.

International transfers

If any personal data is transferred or stored outside India, we will take reasonable steps to ensure that appropriate safeguards are in place and that the data is handled in accordance with this Privacy Policy and applicable laws.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

The updated version will be posted on this page with a revised “Last updated” date, and continued use of the website after such changes will mean you accept the updated policy.

Contact us

If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled, you can contact: